Taxes & Customs Fees
Because products are shipped from Japan, taxes and customs fees may apply depending on the regulations of your destination country or region.
Depending on the shipping company, you will receive an invoice when you receive your product or within a few days of delivery. Please note the following:
1. If you pay customs duties upon receiving your product
The shipping company will contact you regarding payment before delivery.
If you fail to pay customs duties, you will not be able to receive your product. In such cases, we will not be able to refund the product price.
2. If you receive a customs invoice after receiving your product
Please pay customs duties by the payment deadline.
If you fail to pay customs duties, we will invoice you at a later date. A handling fee will be charged, so please be sure to pay the customs duties to the shipping company.
To US customers:
Customs duties apply to your order.
It ships DDP (Delivered Duty Paid). All import duties and taxes are included at checkout, with no additional charges at delivery.
To Australian customers:
Orders under AUD 1,000 are considered "low value imports" by Australian Customs. Effective July 1, 2018, Australian consumers may be subject to customs duties on goods imported from overseas. For more information, please visit the Australia Customs website.
For Canadian customers:
Orders over $20 CAD may be subject to applicable customs duties and GST. These charges are determined by Canada Customs and charged by the shipping carrier. For more information, please visit the Canada Customs website.
For EU customers:
Customs duties will be charged to your order. If so, you are responsible for paying these charges to the shipping carrier. You will be invoiced for these charges upon receipt of your package or within a few days of delivery.