Legal notice

Seller: Osakaya JAPAN TACKLE
Representative: Hiromitsu Arakawa
Address: 2-7-45-902 Nishimiyahara, Yodogawa-ku, Osaka City, Osaka Prefecture 532-0004, Japan
Phone Number: 06-7709-5260
Email Address: shop@r-mix.co.jp

Price:
<Domestic Shipping>
Shipping is ¥1,000 (excluding tax).
<International Shipping>
International Shipping (varies depending on weight)
Economy: Starting at $5
Express: $25
*Currently, only Express shipping is available to the US.

Additional Fees:
Handling Fee (Convenience Store Payment: ¥220, Cash on Delivery: ¥330)

Payment Method and Payment Time:
・Convenience Store Payment: Please pay within 7 days of placing your order.
・Cash on Delivery: Please pay in cash to the delivery person upon delivery.

Product Delivery Time:
We will ship your product immediately after confirming your order. (It usually takes approximately 3 business days for items to be shipped. If shipping is delayed due to inclement weather, delivery company circumstances, or any other reason, we will notify you by email.)

Regarding Returns, Defective Products, and Cancellations:
If the product is defective, we will cover the shipping costs. If the return or exchange is due to customer convenience, the customer will be responsible for the costs.

Return Period:
Please note that we cannot accept returns or exchanges due to customer convenience. Returns and exchanges due to product defects will only be accepted within 30 days of receipt. Shipping costs will be covered by us.

Refund Policy:
We will provide a full refund once the product is returned to us in its original packaging.